What we collect
When you request a quote we ask for your name, phone number, email address, postcode and details of the flooring you are interested in. When you send us a message through our contact form we ask for your name, email address, phone number and your message, and a subject if you choose to add one. We only collect what we need to reply to you and to carry out the work.
How we use it
We use your details to answer your enquiry, prepare a quote, arrange a visit and carry out the work. We do not sell your details or share them for marketing.
How the forms are sent
Our quote and contact forms are delivered by email using Web3Forms. Your details are kept only for as long as we need them for your enquiry and any work we carry out.
Spam and bot protection (Cloudflare Turnstile)
To protect our forms from spam and automated abuse, we use Cloudflare Turnstile, a service provided by Cloudflare, Inc. It checks that a form is being sent by a person rather than a bot, usually without asking you to do anything.
When a form loads, Turnstile processes technical signals from your browser, such as your IP address, a TLS fingerprint, your browser's User-Agent header and the site key and address of the page. Cloudflare states that it uses this information only to detect and block bots and to improve its bot detection, and not to identify, profile or advertise to you. Turnstile does not read what you type into the form.
Cloudflare processes this information on our behalf to protect this website, and we rely on our legitimate interest in keeping our forms free from spam. Cloudflare describes these checks as strictly necessary to protect the form. For full details, see Cloudflare's Turnstile privacy addendum and privacy policy.
The flooring catalogue
Browsing the catalogue does not ask for any personal details. Floor photographs are served from our image host.
Your rights
You can ask to see the details we hold about you, correct them or have them deleted at any time through our contact page.